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Jennifer's Blog

What I Know For Sure

8/21/2019

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What I know for sure is that teams, organizations and businesses are based on relationships, and relationships are nourished (or depleted) by communication.

I know for sure that when you improve your communication, your relationships – with colleagues, customers, partners, suppliers and others – will flourish, and business outcomes will follow suit.
 
For better communication that makes a tangible and lasting difference, broaden your view of what “communication” really means.

​One way to do that is by exploring the three principles of Authentic Communication.
  1. BE. Be who you are. Cultivate self-awareness so you know who you are in deep and meaningful ways.
  2. LISTEN. Listen with intention, focus, and curiosity as a way to connect with others.
  3. ACT. Recognize that communication is a mindful action. Act with clarity, kindness and love.
 
Apply those three principles and let me know how your team grows and changes.
 
(I recently participated in a panel discussion on “Team Dynamics and Growing Companies.” The final question was a riff on Oprah Winfrey’s, “What do you know for sure?” This is more or less how I responded.)
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